Legal

Privacy Policy

Last updated: 18 July 2026

This policy explains what personal data we collect when you use this website, why we collect it, who we share it with, and the rights you have over it. If you only want the short version: we collect the details you type into our enquiry form so we can reply to you, and we use Google Ads cookies to measure which ads bring visitors here. We do not sell your data.

1. Who we are

This website (rtnpipe.com) is operated by Shanghai Pan China Fastening System Co., Ltd., Room 203, Building 5, No.999 Ningqiao Road, Jinqiao, Pudong New Area, Shanghai, China.

For any question about this policy or about your personal data, contact us at joe@rtnpipe.com.

2. What we collect and why

DataWhenWhy
Name, work email, phone (optional), quantity (optional), message (optional) When you submit the enquiry / sample request form To answer your request, send a sample or quote, and keep a record of the enquiry
IP address, browser and device information, pages viewed, referring URL Automatically, when you browse the site Site security, troubleshooting, and measuring advertising performance
Cookie and advertising identifiers Automatically, subject to your consent where required To measure Google Ads conversions and understand which campaigns work

We only ask for what we need to reply to you. You do not need to create an account, and we do not collect payment details on this site.

3. Legal basis (EEA / UK visitors)

4. Cookies, Google Ads, and third-party technologies

We advertise this site through Google Ads. As a result, Google and its partners may set or read cookies, and may use web beacons, device identifiers and your IP address, to measure ad performance and conversions. This happens on your device when you arrive from, or interact with, one of our ads.

At present this site uses Google Ads conversion measurement only. We do not run remarketing audiences, and we do not use analytics or social-media tracking pixels on this page.

5. Who processes your data

PartyRoleWhat they receive
Web3Forms Form processor — delivers your enquiry to our inbox The details you type into the form
Google Advertising and conversion measurement Cookie / advertising identifiers, IP address, ad interaction events
Our hosting provider Serves the website Server log data, including IP address

We do not sell your personal data, and we do not share it with third parties for their own marketing.

6. International transfers

We are based in China and our service providers may process data in other countries, including the United States and the European Union. Where personal data of EEA or UK residents is transferred outside those regions, we rely on the safeguards offered by the relevant provider, such as standard contractual clauses.

7. How long we keep it

We keep enquiry correspondence for as long as needed to handle your request and to maintain a normal business record of it — ordinarily up to 24 months after our last contact, unless you ask us to delete it sooner. Server logs and advertising data are retained according to the retention periods of the respective providers.

8. Your rights

Depending on where you live, you may have the right to request access to your personal data, correct it, delete it, restrict or object to how we use it, receive a copy in a portable format, or withdraw consent you previously gave. You also have the right to complain to your local data protection authority.

To exercise any of these, email joe@rtnpipe.com. We will respond within the period required by applicable law. We may need to verify your identity before acting on a request.

9. Children

This is a business-to-business industrial website. It is not directed at children, and we do not knowingly collect personal data from anyone under 16.

10. Security

The site is served over HTTPS, and form submissions are transmitted encrypted. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information you send us.

11. Changes to this policy

If we change how we handle personal data, we will update this page and revise the "Last updated" date above. Material changes will be made clear on this page.

12. Contact

Shanghai Pan China Fastening System Co., Ltd.
Room 203, Building 5, No.999 Ningqiao Road, Jinqiao, Pudong New Area, Shanghai, China
Email: joe@rtnpipe.com